Delete your GojoNotes account

GojoNotes is published on Google Play by Abhishek Jangid. This page explains how to delete your GojoNotes account and data.

Delete your account in the app

1. Open GojoNotes and sign in.
2. Go to Settings → Profile & plan → Delete account.
3. Optionally download a backup of your notes.
4. Confirm with the sign-in code we send you.

Your account is disabled immediately. Your notes and account record are normally removed within about 20 minutes.

Request deletion by email

If you cannot open the app, email support@ratav.in from the address you signed up with, using the subject "Delete my GojoNotes account". We will verify the request and delete your account and data, within 90 days.

What is deleted

• Your account: email address, phone number, name and sign-in records
• Your notes, subjects, topics, quizzes, flashcards, edits and highlights
• Sources you added: links, pasted text and uploaded files
• Recall schedules, reminders, reading progress and saved stories

What is kept, and for how long

• Usage counters: limited pseudonymous counters that stop free limits being reset with new accounts. They are kept until the end of their week or month, about 31 days at most, then deleted.
• Provider backups and logs: copies held by our infrastructure providers are removed on their own schedules.
• Legal requirements: we keep information longer only where the law requires it.

Delete some data without deleting your account

• A single note: open the note, tap the ⋮ menu at the top, then Delete note. This removes the note and its sources.
• A whole subject: long-press the subject on the Notes tab and choose Delete. This removes the subject and every note in it.
• Anything else: email support@ratav.in with what you want deleted.

See the Privacy Policy for details.