Privacy Policy

Effective 15 October 2026

Gojo Notes ("the app", "we", "us") is operated by Abhishek Jangid, who is the data fiduciary for the personal data described here. Contact and grievance officer: Abhishek Jangid, support@ratav.in.

By creating an account or using the app you confirm that you have read this policy and consent to the processing it describes. If you do not agree, do not use the app.

Data we collect

• Account data: email address and/or mobile number, optional display name, and sign-in records.
• Content you provide: links, video addresses and text you add, and the notes, quizzes, edits and highlights created from them.
• Study activity: folders, recall schedules, reminder settings, pinned notes and reading progress.
• Usage and security data: counts of credits and imports used, request timestamps, device and app version, and pseudonymous identifiers used to enforce plan limits and prevent abuse.

We do not collect advertising identifiers, contacts or precise location, and we do not sell personal data.

Why we use it

To provide and secure the app: creating and signing in to your account; generating, storing and syncing notes and quizzes; sending reminders you request; applying plan limits; preventing fraud and abuse; complying with law; and responding to you.

AI processing

To create notes, quizzes and summaries, the text of the sources you add is sent to third-party artificial-intelligence service providers engaged by us. Current-affairs content is generated the same way from public news. These providers process the data on our behalf to return the generated output. Do not add passwords, financial, health, government-identity or other sensitive personal data, or anyone else's personal data, to your sources. You are responsible for the content you submit.

Sharing

We share personal data only with service providers that help us run the app, in these categories:

• cloud hosting, database, storage and serverless computing;
• artificial-intelligence text generation;
• retrieval of public web pages and video captions you ask us to import;
• sign-in code delivery by email and SMS;
• app distribution, payments and notifications through the app store and our development platform.

Providers receive only what they need for their function and process it under their contractual obligations. We may also disclose data where required by law, to enforce our terms, or to protect the rights, safety or property of users, the public or us. If the app is transferred to another operator, data may be transferred with it under this policy.

International processing

Our service providers may store or process data outside India. Where they do, we rely on their contractual and security commitments and on the transfer rules of the Digital Personal Data Protection Act, 2023.

Retention and deletion

We keep data while your account is active. You can delete your account in Settings → Profile & plan → Delete account; your account is disabled immediately and your notes and account record are normally removed within about 20 minutes. Limited pseudonymous usage counters are kept until the end of their week or month (at most about 31 days) to prevent abuse of free limits. Copies in providers' backups and logs are removed on their schedules. We may keep information longer where the law requires it or to resolve disputes.

Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction or erasure of your personal data, withdraw consent, and nominate another person to exercise your rights. Withdrawing consent means you can no longer use the features that need that data. Email support@ratav.in; we respond within 30 days. If you are unsatisfied with our response you may approach the Data Protection Board of India.

Children

The app is intended only for people aged 18 or over. We do not knowingly process the data of anyone under 18. If you believe a child has provided data, contact us and we will delete it.

Security

We use reasonable security safeguards, including encrypted connections and per-account access controls. No method of storage or transmission is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your email account and phone secure.

Changes

We may update this policy. The effective date above shows the latest version, and we will notify you in the app of material changes. Continued use after an update means you accept it.