GojoNotesSupport
We're here to help with GojoNotes.
Contact us
Email support@ratav.in. We usually reply within two working days. Tell us the email address you signed in with and what happened, and add a screenshot if it helps.
Common questions
- A note could not be made from a YouTube video. The video needs captions; auto-generated captions work. Private or removed videos cannot be used.
- I ran out of note credits. Credits reset on the first day of each month. You can see what is left in Settings → Profile & plan.
- I am not getting reminders. Open Settings → Notifications, make sure notifications are on, and allow GojoNotes notifications in your phone's settings.
- I want to delete my account. See Delete your account.